Wednesday, January 9, 2013

Kudos to Navico support

Our Lowrance/Navico 4G broadband radar had failed just before the holiday break.  I had discussions with their tech support about possible problems, then, when bringing it down from the mizzen, we found it sloshed!  Problem found.  We got an RMA and sent it off to the Navico repair center but since we bought it in March, we expected to have to pay for repair.

A few days ago a brand new unit appeared on our door, um, dock step ... with no charges!  Now to get Brad to haul it back up the mast.

No comments:

Post a Comment